Contact Us

How can we help you?

We continuously endeavour to improve our service, and to help us achieve this we would love to hear from you. You can ask advice, find out about our products or resolve an issue by using one of the methods below.

Complete our online form below, we will be in touch as soon as we can.


Our office lines are open during the following times :

08:30 to 17:30 Monday to Friday

08:30 to 12:30 Saturdays


Christmas and New Year’s Opening Hours :

5th November-17th December - 08:30 to 17:30 Monday – Saturday

Christmas Eve (Saturday 24th December) - 8:30am-12:30pm

Christmas Day (Sunday 25th December) - Closed

Boxing Day (Monday 26th December) - Closed

Christmas Substitute Bank Holiday (Tuesday 27th December) - 08:30am-1:30pm


New Years Eve (Saturday 31st December) - 8:30am-12:30pm

New Years Day (Sunday 1st January) - Closed

New Years Substitute Bank Holiday (Monday 2nd January) - 8:30am-1:30pm

Call customer services on 0345 077 0708


Find & call my nearest Charlies store

By Post

You can write to us at the following address :

Charlies Stores Ltd
Unit 9,
Dyffryn Enterprise Park
SY16 3BD
Need Some Help? Call us on 0345 077 0708 or Email Us

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