Contact Us

How can we help you?

We continuously endeavour to improve our service, and to help us achieve this we would love to hear from you. You can ask advice, find out about our products or resolve an issue by using one of the methods below.

Complete our online form below, we will be in touch as soon as we can.


Our office lines are open during the following times :

08:30 to 17:30 Monday to Friday

08:30 to 12:30 Saturdays


Bank Holiday Opening Hours

Good Friday 14th April - 8:30am-1:30pm
Easter Sunday 16th April - Closed
Easter Monday 17th April - 8:30am-1:30pm
May Bank Holiday 1st May - 8:30am-1:30pm
Spring Bank Holiday 29th May - 8:30am-1:30pm
Summer Bank Holiday 28th August - 8:30am-1:30pm

Christmas and New Year’s Opening Hours :

Christmas Eve - Sunday 24th December 2017 - Closed
Christmas Day - Monday 25th December 2017 - Closed
Boxing Day - Tuesday 26th December 2017 - Closed
New Years Eve - Sunday 31st December 2017 - Closed
New Years Day - Monday 1st January 2018 - Closed

Call customer services on 0345 077 0708


Find & call my nearest Charlies store

By Post

You can write to us at the following address :

Charlies Stores Ltd
Unit 9,
Dyffryn Enterprise Park
SY16 3BD
Need Some Help? Call us on 0345 077 0708 or Email Us

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