Contact Us

How can we help you?

We continuously endeavour to improve our service, and to help us achieve this we would love to hear from you. You can ask advice, find out about our products or resolve an issue by using one of the methods below.

Complete our online form below, we will be in touch as soon as we can.


Our office lines are open during the following times :

08:30 to 17:30 Monday to Friday

08:30 to 12:30 Saturdays (08:30-17:30 November 3rd - December 15th)

Bank Holiday Opening Hours

Good Friday 30th March - 8:30am-1:30pm
Easter Sunday 1st April - Closed
Easter Monday 2nd April - 8:30am-1:30pm
May Bank Holiday 7th May - 8:30am-1:30pm
Spring Bank Holiday 28th May - 8:30am-1:30pm
Summer Bank Holiday 27th August - 8:30am-1:30pm

Christmas and New Year’s Opening Hours :

Christmas Eve - Monday 24th December 2018 - 08:30-16:00
Christmas Day - Tuesday 25th December 2018 - Closed
Boxing Day - Wednesday 26th December 2018 - Closed
New Years Eve - Monday 31st December 2018 - 08:30-16:00
New Years Day - Tuesday 1st January 2018 - Closed

Call customer services on 0345 077 0708


Find & call my nearest Charlies store

By Post

You can write to us at the following address :

Charlies Stores Ltd
Unit 7, Offas Dyke Business Park,
SY21 8SS
Need Some Help? Call us on 0345 077 0708 or Email Us

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