Charlies

Great news, our dispatch team are moving and you will soon benefit with faster dispatch times! Read More
Our current order handling time is 3-6 working days.

New HQ

Great news, our dispatch team are moving in!

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Fantastic news for Mail Order at Charlies! We are relocating our dispatch team to our brand new Distribution Centre in Offa’s Dyke, Buttington, Powys.

Please be aware that during the 27th -29th June, there may be a small disruption to services while our dispatch team are getting up and running in this new facility. We apologise for any inconvenience this may cause.

Following the move, the relocation will enable Charlies to further enhance our online service and ensure an even better customer experience. Watch out for further updates as we aim to improve our services in this sector – quicker delivery times, better quality and an overall better customer experience.

If you have any questions please do not hesitate to get in touch on 0345 077 0708.

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Read the last blog about our brand new Head Office & Distribution Centre HERE

The 108,000 sq ft warehouse and office complex will see central operations of Charlies move from Newtown, home to our HQ for over 30 years, to Offa’s Dyke Business Park just outside Welshpool. The move will open up even more opportunities for growth for Charlies, which is currently one of the largest independent retailers in Wales.

Need Some Help? Call us on 0345 077 0708 or Email Us