Charlies

Great news, our dispatch team are moving and you will soon benefit with faster dispatch times! Read More
Our current order handling time is 3-6 working days.

News

We’ve moved into our new HQ!

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Great news, Charlies is on the move! Our new Head Office & Distribution Centre at Offa’s Dyke Business Park, Buttington, Welshpool is complete! This brand new development will ensure we continue to grow and support our valid customers.

From the 29th May our Head Office Staff said goodbye to their office in Newtown and moved in to their brand new office in Welshpool. Everyone is settling in well and making their new work space their own.

We’ve now consolidated 3 of our existing warehouses and they are now operating from our purpose built, brand new distribution centre. It has 5 purpose built loading bays including Dock Levellers, along with a spacious yard and outside unloading facility. Inside we have over 8000 pallet locations, with space to increase when required. We have the latest technology for material handling, with investment in 11 new Order Pickers. Our new Distribution Centre is currently operating 16 hours a day 5 days a week. Completion for relocation of all our warehouses is set to early August, where the complete operation will be relocated & fully operational. Further IT developments are being developed to ensure picking and service levels are improved and maintained to ensure excellent customer satisfaction.

Our Ecommerce Team will also relocate to the new head office in August. We’re looking forward to having them all with us at our new HQ!

We’re very happy to call Welshpool the new home to our Head Office & Distribution Centre and are all excited for the future!

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The 108,000 sq ft warehouse and office complex will see central operations of Charlies move from Newtown, home to our HQ for over 30 years, to Offa’s Dyke Business Park just outside Welshpool. The move will open up even more opportunities for growth for Charlies, which is currently one of the largest independent retailers in Wales.

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