UK Mainland Orders over £75.00
Orders over £75 have a free delivery subject to the following parameters:
- The weight of goods ordered must be less than the maximum shipping carton weight accepted by our courier (typically 30Kg).
- The volume of goods ordered must not exceed the standard shipping carton accepted by our courier.
- Certain items have a fixed delivery charge irrespective of order value. This is seen when ordering. Typically, this refers to large and heavy items that are delivered on pallets, but may relate to large volume items such as water butts.
- Very heavy or very bulky items will incur a delivery charge over £15 regardless of order value. These may be identified after initial purchase where a member of our team will contact you by phone or email.
Courier, large parcel and pallet deliveries with Charlies Direct require a signature upon delivery.
Orders are processed in 3-5 working days. Delivery times will vary upon the method of delivery (by post, courier, large parcel delivery or pallet) and location. Orders sent by courier and large parcel delivery are dispatched on a next working day service. For all methods of dispatch the following locations will take longer to be delivered: Scottish Highlands & Islands, Northern Island, Isle of Man, Isles of Scilly, the Channel Islands, all European countries.
For more details about delivery charges, please see our terms and conditions.