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Product Recall: Bosmere N292

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Product Recall – Bosmere 2KW Greenhouse Heater N292

We have been contacted by our supplier of the above product to advise that this item has been served with a product recall notification due to health & safety reasons.

Please STOP using your N292 Greenhouse Heater.

A notification letter from  Tildenet Gardenware, with a full explanation as to what they have discovered on further testing of this product, can be viewed and downloaded here: Tildenet Gardenware N292 Product Recall Letter Consumer Notice

To reduce inconvenience to yourself, please return your Bosmere Greenhouse Heater to us where we will proceed to refund your product:

1.     Return to Charlies Direct, Unit 9, Dyffryn Enterprise Park, Newtown, Powys, SYI6 3BD. Please enclose your proof of purchase.  You can arrange a collection through www.parcels2go.com – Upon receipt of this item a full refund will be issued.

OR

2.     Contact Charlies Stores on info@charliesdirect.co.uk to arrange collection (all day collection service via UK Mail, Monday – Friday).  Collection will take place after the Christmas period.  Please provide your order number, customer order address and confirm which day you would like collection to take place. Upon receipt of this item a full refund will be issued.

If you decide on returning the item via Parcels2go, please enclose the cost of return receipt along with your bank account number and sort code or paypal email address in order for this fee to be refunded.

Kind regards,

Charlies Stores

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